Privacy Policy

  1. Who are we
    1. The (the “portal”) is provided by Afrinvest Securities Limited (referred to as “ASL” “us” “our” or “we” in these terms) and the user (referred to as “you” “your” or “user” in these terms).
    2. In the course of serving you as an individual client or as someone associated with a corporate or institutional client, we may obtain personal information about you. Obtaining this information is important to our ability to deliver the highest level of service to you, but we also recognize that you expect us to treat this information appropriately.
    3. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will be used in accordance with our privacy statement.
    4. This policy describes the types of personal information we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy.
  2. What information do we collect and how
    1. The personal information we collect about you comes primarily from the account applications or other forms and materials you submit to us during the course of your relationship with us. We may also collect information about your transactions and experiences with ASL relating to the products and services ASL provides. In addition, depending on the products or services you require, ASL may obtain additional information about you. The information that we collect via the website is collected by both direct and indirect means.
  3. Direct data
    1. This includes any personal details that you or your employer/manager provides to us directly during registration or for subsequent services, such as your name, date of birth, contact details, employer details, lifestyle etc.
  4. Indirect data
    1. We use “cookies” which are text-only strings of information that are stored on your web browser or hard disk. This data allows us to remember you, any preferences you have saved from past visits and how you use the website. Cookies save you from re-keying information when you return to the website and also allows us to arrange our website content to match your preferred interests. For example, cookies will save you from keying in your log-on details each time you visit the website and/or help remember any preferences you may have saved on your last visit. Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us.
    2. You have the ability to accept or decline cookies by modifying the settings of your web browser. For further information about how to disable cookies in your browser please visit the website. Please note that by deleting our cookies or disabling future cookies yomay not be able to access certain areas or features of our website.
  5. What we do with your information
    1. When you supply any personal information to ASL we have a legal obligations towards you in the way we use that data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.
    2. In general, any information you provide to us will only be used within ASL, by its agents and service providers. We will not sell, distribute or lease your personal information to third parties unless we are obliged or permitted to do so by law. If you post or send offensive, inappropriate or objectionable content anywhere on the website or otherwise engage in any disruptive behavior, we can use whatever information that is available to us about you to stop such behavior. This may involve informing your employer/manager and relevant third parties such as law enforcement agencies about such content or behavior.
    3. We will hold your personal information on our systems for as long as you use the services, and remove it in the event that the purpose has been met. For safety reasons, however, we may store messaging transcript data (including message content, member names, times and dates) arising from the use of the website indefinitely. We will ensure that all personal information supplied is held securely.
    4. We may also use your details to contact you where you have expressly asked to be contacted or where we feel that it is necessary. For example, to provide you with password reminders, notify you that a particular service has been suspended for maintenance or reply to a specific query you may have. We will not contact you for promotional purposes, unless you specifically agree to be contacted for such purposes at the time you register your information on the website.
    5. If you have opted-in to receiving promotional material during registration or at a later date, we will use your personal details to contact you. If you later decide to opt-out of receiving such material please notify us by email, telephone or through the contact us section of the portal.
  6. Using your personal information
    1. Any of the information we collect from you may be used in one of the following ways:
      1. To personalize your experience (your information helps us to better respond to your individual needs)
      2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
      3. To process transaction
      4. Administer, operate, facilitate and manage your relationship and/or account with ASL. This may include sharing such information internally as well as disclosing it to third parties, as described in the following two sections, respectively;
      5. Contact you or, if applicable, your designated representative(s) by post, telephone, electronic mail, facsimile, etc., in connection with your relationship and/or account;
      6. Provide you with information (such as investment research)or recommendations concerning products and services offered by us; and
      7. Facilitate our internal business operations, including assessing and managing risk and fulfilling our legal and regulatory requirements.
    2. Where ASL discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
  7. Using your personal information
    1. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, ASL may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
  8. Securing your data
    1. ASL will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. ASL will store all the personal information you provide [on its secure servers]. [Information relating to electronic transactions entered into via this website will be protected by encryption technology.]
    2. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
  9. Cross-border data transfers
    1. Information that ASL collects may be stored and processed in and transferred between any of the countries in which ASL operates to enable the use of the information in accordance with this privacy policy.
  10. Your rights
    1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
      1. the payment of administrative fee; and
      2. the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport duly notarized or certified by a bank plus an original copy of a utility bill showing your current address)].
    1. You may instruct us at any time not to process your personal information for marketing purposes.
    2. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  11. Updating information
    1. Please let us know if the personal information that we hold about you needs to be corrected or updated.
  12. Changes to policy
    1. ASL may update this privacy policy by posting a new version on this website. Please review these terms regularly to ensure that you are aware of any changes made by us. Your continued use of the website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
  13. Online Security Tips

    While ASL is committed to ensure the highest standard of security on our systems, you as the end-user also play an important role to ensure that you are adequately protected when you use the Internet. The following security best practices are recommended:

    • Install anti-virus, anti-spyware and other internet security software on your device. Use it regularly and keep it up-to-date.
    • Take advantage of your device’s security features. Make sure your browser uses the strongest encryption available and be aware of the encryption levels of the sites and applications you use.
    • Regularly update your device’s operating system and Web browser software with the vendor’s software patches and updates to protect your device against known vulnerabilities.
    • Do what you can to prevent unauthorized people from using your device.
    • Change your passwords often. Be sure to choose passwords that are hard for others to guess.
    • If you notice suspicious activity in your accounts, report it immediately to your ASL representative.
    • Do not download or open any attachments sent to you by unsolicited email. Once opened, these programs may contain malicious programs that can compromise your device’s security.
    • Be on the alert for phishing scams. Access Web sites by typing the Web addresses directly into your Web browser or by using Web addresses you have bookmarked, instead of via embedded links in unsolicited emails.
  14. If you feel you may have received a fraudulent email appearing to come from JPMorgan Chase, please contact your ASL representative.